By Len Clements © 2006, 2008
There
are four basic types of MLM compensation plans. There's the
Stair Step Break-Away, like Nu Skin and Herbalife use. You
can build as wide as you wish on your first level and you
are usually paid a percentage of all or part of a leg, or
branch, of your downline. Actually, I like the break-away
plan, although it is considered somewhat old-school today.
Break-Away plans have a hard time competing with more contemporary
pay plan designs that have relatively easier qualifications
and simpler structures. For example, the oddly named Unilevel
plan (it has nothing to do with being "one" level).
With this type of plan you can also build as wide as you want,
but you're paid a percentage of the sales volume that occurs
on each level. Companies like Freelife, New Vision and XanGo
use this type of plan. I like the Unilevel, too, as do the
majority of almost 7,000 distributors who were asked to rate
each type of plan (MarketWave survey; 1991-present). There's
also the Matrix plan, which I also like. In this type of plan
there's a limit as to how many people you can place on your
first level. Although as old as the Break-Away and usually
as simple as the Unilevel, the Matrix peaked in popularity
in the late '80s. Today few prominent MLM companies remain
that employ a matrix style plan. Melaleuca would be one of
them. And then there's the Binary plan.
I don't like Binary plans.
The
Birth of the Binary
The
Binary was invented by a man named David Crowe. In the Fall
of 1989 he launched a company called "American Gold Eagle"
(AGE) which marketed gold coins using the world's first Binary
compensation plan. Although some states had issued Cease &
Desist orders against Crowe and his company, after two years
of business AGE failed all by it's own bad self. But not after,
according to insiders at the company, they were receiving
literally hundreds of angry calls per day, and the Attorney
General's office of their home state, North Carolina, was
flooded with complaints. Over five hundred remained unresolved
alleging losses of over $370,000. Next, Mr. Crowe, along with
his wife Martha, took his new pay plan invention to Kentucky
where he launched another gold coin scheme in January of 1992
called Gold Unlimited, which later at trial their own attorney
would claim used a marketing plan "pretty much identical"
to American Gold Eagle's. The Kentucky AG's office was a little
quicker on the draw. In April of 1992 they issued an injunction
against Gold Unlimited and enjoined the Crowe's from continuing
it's operation. In October of 1993 the Crowe's signed a settlement
agreement that allowed them to resume their business if they
promised to make changes and play nice. They did neither.
They relaunched what was technically a new company which,
for the first time, referred to their compensation plan as
a "binary" plan. This was likely due to the emerging
popularity of the plan which had by this time already been
adopted and referred to as a "binary" by upstarts
Alliance USA, Jewelway and Market America. To completely avoid
the stinky stigma associated with the name Gold Unlimited,
they decided to call their new venture - Gold Unlimited II!
David Crowe was said to be very intelligent with a remarkably
high IQ. He appears to be yet another example of the difference
between intelligence and common sense. But I digress.
After receiving Cease & Desist orders from several states,
in March of 1995 federal agents raided the Gold Unlimited
home office - I mean, Gold Unlimited II home office - and
they were slapped with a Temporary Restraining Order. Soon
after the company closed it's doors leaving 96,000 "Associates"
with the brand new title of - victim.
In July of 1995 the government filed a 23 count indictment
against both David and Martha Crowe, which included mail fraud,
securities fraud, money laundering, and of course operating
an illegal pyramid scheme. David and Martha were eventually
convicted and sentenced to eleven and ten years respectively.
However, in another demonstration of intelligence vs. common
sense, the Crowes were allowed to return home for a short
time, unescorted, to get their affairs in order. The day they
were to turn themselves over to begin their prison sentences,
they didn't show up. They were on the lam for four-and-a-half
years and were even featured on the television show "America's
Most Wanted"
(www.amw.com/fugitives/brief.cfm?id=24459). In fact, that's
what eventually lead to their recapture in July of 2001. After
the show aired, and in spite of a complete makeover, the pair
were spotted by an American-Gold-Eagle-eyed resident of the
Key West trailer park where they were living. They were found
with quite a bit of cash, firearms, books on how to change
your identity, a lot of jewelry and, of course, bags full
of gold coins. Also in their possession was an expensive boat
that they allegedly used to make numerous trips to the Cayman
Islands (over $10 million was unaccounted for when Gold Unlimited
was liquidated). Even though the fugitive Crowes could have
afforded to comfortably live anywhere in the world, they strangely
opted for Florida. There's that intelligence/common sense
thing again.
Binary
Blues
So
that's how the binary baby was born. And it's adolescence
was a little rocky as well. Binary plans became the darling
of pyramid scheme promoters and most of the scams at the time
were using binary-type pay structures. In the early to mid-90s
there were a plethora of calling card companies (Destiny Telecom,
STS, TeleSales Inc., etc.) and travel companies (Travelmax,
World Class Network, etc.) and even other gold coin schemes
that had a binary plan - and all faced lethal legal scrutiny.
But in every case it was the product value that was challenged,
not the design of their compensation plan. In fact, several
of these companies had their business temporarily halted and
were forced by state regulators to make significant changes
to their program before being allowed to resume business.
And in every case, after the smoke cleared they were all still
using binary compensation plans. So my dislike for binary
plans has nothing to do with legal issues. It is a legal pay
plan that suffers a guilt by association. I don't like binary
plans because of the way it pays! But I'm jumping ahead of
myself. Back to our history lesson.
Having bad parents like the Crowes doesn't always mean the
bad is baked into the baby's DNA. In the early 90s some other
MLM visionaries saw the potential in the young binary plan
and decided to try running legitimate products of value through
it. Although the products were still challenged in the case
of Jewelway (Jewelry) and Alliance USA (ephedra energy tablets)
which resulted in their ultimate demise, they experienced
great success early on with the binary plan. Companies like
Market America went the rout of more traditional, consumable
products and remains a successful "binary" company
to this day. Since then other multilevel marketers of health
and personal care products, such as Usana, Mannatech, and
Longevity Network, have adopted the binary plan with varying
degrees of success.
Binary
Basics
This isn't a primer on how the Binary plan works, this article
is about how it doesn't work. But you should have at least
a fundamental understanding of its mechanics, otherwise you'll
probably be lost from here on.
In a traditional binary plan you have three positions, or
"Centers" positioned in a triangle (one with two
below it). The bottom two positions then also have two legs
branching off of them. All positions only have two legs. You
can never go wider. At the end of a "pay cycle"
(usually a week, sometimes a half-month or even a day) you
are paid a percentage of the commissionable sales volume in
the "weak leg" (the one with the lesser total sales
volume), rounded down to the previous sales volume increment.
For example, you might earn 20% on the weak leg volume when
it reaches at least $1,000 during the week, then in increments
of $1,000 on up to a maximum of $5,000 in volume. So if you
ended the week with $2,900 in one leg and $3,500 in the other,
you would be paid on the lesser side rounded down to the last
$1,000 increment, which in this example would be $2,000, so
you earn $400 (20% of $2,000, not $2,900). The extra $900
in the weak leg is carried over to the next week. The $2,000
you were paid on would also be removed from the strong side
and the extra $1,500 carried over. Any sales volume over $5,000
in each leg during the week would be "flushed",
which is pretty much self descriptive.
Typically you would have to achieve a certain amount of personal
sales volume upfront to "activate" your centers,
then you would be paid a higher percentage of the lesser leg's
volume as you produced higher amounts of personal sales each
month. Once a center is "maxed out", meaning it's
accumulated the maximum amount of sales volume in each leg
that can be paid on (usually around $5,000 per week in each
leg), you earn a new center which you may place anywhere in
your downline and begin building under.
The
Broken Binary
Earlier
I dropped the name Longevity Network as a company that used
a binary plan. Just so there's full disclosure, I should say
that I was one of their top distributors for nine years before
leaving in January of 2004 to start my own MLM company - with
a binary plan.
Let me explain.
It was September of 1995 and the owners of Longevity Network,
Jim & Adi Song, had gathered 55 of their top leaders to
participate in a two day think tank. They wanted to know what
we liked and disliked. What we wanted more of, and less of.
At the time Longevity had a compensation plan that was sort
of a hybrid between a Unilevel and a Breakaway, but looked
exactly like a breakaway, which had already become an unfashionable
pay plan. We explained that we were tired of having to deal
with the breakaway backlash and that we needed a whole new
plan. So the following month I found myself in a room with
Mr. Song and several other members of the "Compensation
Plan Committee". Jim drew "Pro" and "Con"
columns on a white board below the names of each type of pay
plan. When we got to the Binary plan we added "Builds
deep, not wide" and "pays weekly" in the Pro
column. Then we started filling up the Con column. We ran
out of room.
The greatest flaw in the traditional binary design is the
"lopsided legs" syndrome. What if you personally
enrolled only one person, but they became the #1 commission
earner with a million dollar monthly downline? As the person
who brought this superstar to the company you'd think they
would richly reward you for this, right? But no, not in a
conventional binary. In fact, in this worst-case-but-not-so-far-fetched
scenario, you would not even receive a check! You would only
earn a percentage of your weak leg, which would be empty.
Here's where the binary apologist will explain, "It's
that great?! They built half your organization for you! Now
just go out and build the other half!". Visualize this
analogy: You're a dusty ol' 49er out prospecting for gold
in the Sierra foothills of California. You find a nugget.
A really big one. You hop on your horse and high tail it down
to the nearest Wells Fargo. You stumble in carrying your bowling
ball sized bullion and drop it on the pinewood counter with
a thud. The banker groans as he strains to hoists it up onto
the scale. The glistening bolder again crashes back to the
counter, slightly buckling the scale's brass tray. The banker
leans closer to the scale, then looks up over his bifocals
directly at you and says, "Ain't worth nuthin' yet. Git
back out there and find enough gold to balance this here scale,
and then I'll pay ya' fer it."
No,
that's not great.
Here's where those same binary apologists will suggest you
simply focus all your efforts on the weaker leg and yes, try
to balance it out. But alas, the strong leg is called that
for a reason - there's a lot more people in it! You and a
few others might be trying to catch up to the recruiting efforts
of several times as many people. The reality of the math just
doesn't jive with the advice.
New
Breed of Binary
So
back to that fateful Fall day in 1995, when the binary got
fixed. The "Con" column of our binary white board
comparison was quickly becoming the "strong side".
But the first item in the "Pro" side was a really
strong pro. Based on an abundance of research I had already
done by then I knew that historically plans that built in
depth (where you place people one below the other) generally
created less attrition and got people into profit faster.
Distributors also stated a strong preference to build in depth
as opposed to width (placing everyone on your first level).
Building in width created competitors. Building deep created
partners. It was years later that I'd add the question to
my MarketWave survey's "Do you prefer to build in depth
or width?" After almost 500 responses so far depth is
beating out width by four-to-one! So a question was asked
that literally changed the face of MLM compensation plans
forever:
"How
do we maintain this one great Binary Pro, but fix all the
Binary Cons?"
And
that's exactly what we did that day. Piece by piece, we deconstructed
the binary plan and rebuilt it from the ground up. And the
result was magnificent! And apparently we weren't the only
one's who felt this way. The basic plan we created back then
has become arguably the most copied pay plan design in MLM
history!
Some fixes were simple, and almost too easy. We didn't like
the balancing or minimum weak leg volume requirements, so
we just removed them. If someone had one dollar of sales in
the left leg and a thousand in sales in the right, pay them
on the buck. We didn't like the sales volume increments in
the weak leg (where volume was rounded down to the last increment
and the excess carried over), so we just stopped doing it.
If someone had $1,544.36 in weak leg volume, we'd pay them
on the entire $1,544.36 and not carry over anything. We also
found that a lot of distributors had a problem with managing
three sales centers and trying to balance four legs. Besides
that, some companies were already getting busted for selling
multiple centers, and seven (three levels, 1+2+4) seemed to
be the legal line drawn in the sand by regulators. Besides
the fact we could find no benefit to having three centers
over building just one (you can always make that one center
pay three times as much), we weren't that comfortable being
just one step behind that line. We wanted a little more of
a buffer separating our plan from the one's used by FTC dart
board darlings Skybiz and Jewelway. Not only that, but I did
a focus group with 40 subjects and asked them, "If the
total pay out was the same, would you prefer to build four
legs beneath three centers, or two legs beneath one center?"
It was the first focus group I'd ever conducted where the
results were completely unanimous. Besides the two subjects
that claimed to loathe all binaries and refused to play along,
literally 100% of the others said, absolutely, building just
two legs under only one position was better. So, we raised
the percentages and lowered the flush point to make the single
center pay as much as three centers would, and lost the extra
two centers. Now, by concentrating their downline into two
legs instead of four they'd get even more depth, even faster.
So yes, some parts of the binary that did things we didn't
like were fixed by just not doing them anymore. But there
was still one more con to conquer. How do we pay ol' Wyatt
for his solid gold bowling ball - right now?
Introducing
the Matching Bonus!
About as many companies today claim to have invented the concept
of employing a matching bonus in a binary plan as there are
companies using a binary plan. Actually, there are two people
who can make this same claim to fame. One is the aforementioned
Jim Song, who introduced the binary match to the U.S. market
back in 1995 (find one before then - I dare you). The other
is Anthony Diaz who, right about the same time, was designing
binary matching plans in Japan. Anyone else making this claim
is either fibbing, or sincere but mistaken.
By paying a distributor the same commission that is earned
by those they sponsor offers multiple levels of benefits,
no pun intended (okay, maybe a little one). First, it dramatically
increases the level of support one gets from their sponsor.
When he or she is going to get paid the same commission you
get paid, they tend to try a little harder to get you paid.
It also offers a true "infinity bonus". Unlike the
"infinity" bonuses used by many unilevels, which
pay down to the next person who also qualifies for this bonus
and then stops (Mr. Webster and I have a very different definition
of infinity than most unilevel plan designers - we believe
infinity means doesn't stop) the matching bonuses allows you
to actually get paid on volume as deep as it goes. If you
sponsor someone and place them 500 levels deep and they build
a sales organization that earns them a $1,000 commission,
as their sponsor you would earn a $1,000 matching bonus. This
would be income derived specifically and entirely from sales
volume over 500 levels deep in your downline (whether the
company searches one level up to find the sponsor to pay this
bonus to, or 500 levels upline, it's the same $1,000 expense
to the company - so no, this won't bankrupt them). The matching
bonus also allows you to get paid on "flushed" volume
since the volume that goes over the maximum amount commissions
are paid on will virtually guaranteed to be under at least
one person you sponsored, who's commission you are matching.
And, best of all, it allows you to be paid on volume in your
strong leg! So now, if you sponsored only one person and they
became the #1 commission earner in the company, and you had
a one million dollar leg and one empty leg, not only would
you still get paid, you'd very likely be the #1 matching bonus
earner in the company. You'd be earning a sizable income from
essentially a one legged downline.
Messing
Up a Good Thing
But,
alas, some companies just couldn't leave well enough alone.
Inevitably all the benefits and advantages offered by this
genuinely revolutionary pay plan model wasn't good enough
for some to stand on it's own merits. They still felt the
need to embellish it with BS and cloak it in smoke and mirrors.
Also, all that commission breakage that was so near and dear
to the hearts of MLM owners - and in some cases their shareholders
- was sorely missed. In an effort to reintroduce it into the
plan but remain competitive they began to come up with masterful,
and in some cases dangerous ways to accomplish this.
Lest this article consume this entire publication, it's also
going to have to pay out down a finite number of levels. Which
is right here. So tune in next month for a detailed, case-by-case
exposé of all the most sinister schemes, or at best
sincere snafus, being foisted on binary plan enthusiasts across
the country.
Far warning: If you're involved
with an MLM company who's binary plan was designed since the
turn of the century (2000), chances are you're going to at
least catch some shrapnel from Part II of this article. Some
will be obliterated by direct hits. Either way, it won't be
pretty.
As the founder and CEO of MarketWave, Inc., an MLM research
and analysis company, Len Clements has concentrated his full-time
efforts over the last 18 years on researching and analyzing
all aspects of Network Marketing. He is a professional speaker
and trainer, and currently conducts "Inside Network Marketing"
seminars throughout the world. Len is the author of the controversial
book "Inside Network Marketing" and the best selling
cassette tapes "Case Closed! The Whole Truth About Network
Marketing" and "The Coming Network Marketing Boom."
He is a court certified expert in the field of network marketing.
To receive additional information about MarketWave and its
products, please call 1-800-688-4766, or visit www.marketwaveinc.com.
Coming
Next Week is Part 2
