Compensation plan design goes way beyond just picking how many levels you're
going to pay and how to divvy up the percentages. In fact, compensation theory
as it relates to MLM is an evolving, every expanding goulash of mathematical,
psychological, artistic, and historical factors. Even most professional
compensation plan designers have taken little time to study and understand all
this (there are a few rare exceptions), let alone those independent
distributors who are, for the most part and in large part, basing their MLM
careers on the quality of their chosen compensation system (yes, the quality of
one's products should be the dominant decision making factor, and there
is certainly a trend over the last few years in that direction, but alas,
that's still the way it should be, not the way it is). The vast
majority of MLM compensation plans today are an ill-conceived hodge-podge of
bits and pieces of other pay plans that the designers, usually the company
founders, just thought were cool. Little, if any, regard is given to how the
components work together synergistically, what they are suppose to incentivize, how appropriate they are for the types of
products being offered, how well they've worked in the past, and in way too
many cases what it will cause the plan to pay out now, and in the future.
Many pay plans today were developed with little more study than who's hot, what kind of plan are they using, and how can we
make it just different enough to not look like we copied them?
Fortunately, the compensation plan isn't the most important factor. Indeed, it
is arguably not even an important factor at all! As history has shown us
countless times, even a poorly designed, or just weak paying, pay plan can still
generate substantial incomes. And conversely, pay plans with potentially
superior pay outs routinely fail.
Think of every compensation plan as a big machine. In one end
flows product volume, and out the other comes your
commissions and bonuses. After all, isn't that what a compensation plan
is supposed to do -- convert sales volume into commissions? Today it seems
every MLM company out there is doing everything they can to convince us that their
machine is more efficient at this process than everyone else's. To show off
their compensation machine they paint it with pretty colors, add flashing
lights, loud sirens, and all kinds of other fancy bells and whistles. They
change the shape and size of the machine, add various accessories and
attachments, and sometimes they'll even connect two or three types of machines
together. They'll give them bold, exciting names, make them customizable, and
sometimes they'll even claim they've patented their machine (of course, the
patent is always "pending"). About the only thing they don't
offer is a lifetime warranty! All of this effort to create the perception that
their machine works better (translation: pays more), than anyone else's. Do they?
Probably not.
Looking at this issue from the most macro view, the plain and simple truth is
that if you were to put the exact same amount of product sales volume into 90%
of the compensation machines out there, just about the same amount of
commissions would come out the other end. The vast majority of them are paying
out bonuses and commissions around 45% of every commissionable dollar coming
in, give or take 5%.
Many prospects today judge a pay plan by doing little more than adding up all
the percentages on all the levels, assuming the highest sum must be the best
paying. It rarely is. In fact, the total percentage pay out, the number of
levels a plan pays, and even the plan type (Breakaway, Unilevel, Binary, and
Matrix) are not the most important factors to consider when comparing pay
plans. What are? Good question.
There are two things that most determine how well a compensation machine is
going to work in actual practice (forget theory -- they all make you rich on
paper). First, and most important, is how much sales volume is going into
the machine. Your machine could be designed to pay 20% down each of ten levels
and not a penny will come out the other end if nobody buys anything. Two
hundred percent of zero is zero! Sales volume is the fuel that runs your
compensation machine. No fuel, no compensation -- I don't care how many
levels it pays or what the total pay out is. The sales volume producing
potential of the product line is the primary factor when judging the income
potential of an MLM opportunity.
The second factor you should consider is the pay out
"weighting". That is, how and to whom the commissions are being
paid at various stages in the plan. For example, let's assume two MLM companies
with 10,000 distributors pay $1-million to the field in commissions and
bonuses. In other words, both compensation machines produce the same
result, although their mechanisms may be very different. However, one
machine distributes $100,000 to the five top distributors, and $50,000 to ten
others, and nothing to the other 9,985 (this would be a "back
weighted" plan). The other plan pays $200 to all 5,000 distributors
(a "front weighted" plan). Although both plans are paying out
the exact same amount (50% of $1,000,000) they each offer you a very different
income opportunity (the examples used here are intentionally and extremely
exaggerated). If you are among the 86% (based on a ten year MarketWave survey of over 6,700 distributors) who's
"primary" income goal isn't to get rich, but rather to make enough to
quit your job and comfortably live off your residual MLM income (they try to
get rich later), over half the pay plans offered in the US today are not
designed to optimize that potential level of income (that is, they are not
"middle weighted" plans). And likely over 90% of the reps in those
MLM programs don't even know it. In fact, based on a more recent MarketWave survey of generally more experienced networkers,
34% of them have never even heard the term "pay out weighting"
before!
What's even more disconcerting is the realm of
compensation theory designed to manufacture well hidden "breakage."
That this, income which the plan was suppose to pay
out but instead was retained by the company. Or, those designed to create
illusionary income. That is, income you receive in theory, but usually never
receive in real life. It's the "smoke & mirrors" school of MLM pay plan design. Have you ever heard
the saying "If you can't dazzle 'em with
brilliance, baffle 'em with BS"? Sometimes I
think the guy who made up that line was an MLM pay plan designer.
For example, did you know that the ability in some unilevel
and matrix plans to "double dip", that is, enroll your spouse, or
even yourself, on your own first level, will likely cost you more income
than you will gain from the extra position? Did you know that binary plans that
allow you to place reentry positions above your original position have
no greater potential for income than those who require a downline placement
and can even cause your income to increase at a slower rate? Did you
know that a plan that pays 10% down six levels (60%) can easily create a smaller
commission check than one that pays 9% down five levels (45%) even if you
have more wholesale volume in the six level plan?
Did you know that "infinity" bonuses never pay down to
infinity, or that "no flushing" binary plans always flush?
This is the kind of stuff I'm going to be covering in future articles. This
installment is more of an overview of things to come. And dont worry, I'm not
going to spend a lot of time dragging you down into the minutia of compensation
theory, you won't have to take a crash course in calculus, nor will I even
attempt to compare the pros and cons of the various comp plan types (a subject
already covered, ad nauseam, by a hundred other MLM authors with 100
different outcomes). I'm going to render down the whole "let's compare
comp plans" game to only those aspects that really matter. And, much like
a renegade magician who's been ostracized by his pears for revealing how the
trick works, I'm going to expose how all the compensation plan tricks work. My
hope is that, like revealing the secret behind an illusion, it will lose its
power to pursue.
Leonard Clements has concentrated his full-time efforts over the
last 16 years on researching and analyzing all aspects of Network Marketing. He
is a professional speaker and trainer, and a court certified expert in the
field of network marketing. Len is the author of the controversial book
"Inside Network Marketing" and the best selling audios "Case Closed!
The Whole Truth About Network Marketing" and
"The Coming Network Marketing Boom." To receive additional information about MarketWave
and its products, please call 1-800-688-4766, or visit www.marketwaveinc.com.